Custom Applications by IT By Design: For Businesses with Unlimited Possibilities

Transform the efficiency and profitability of your business by taking advantage of custom software solutions with IT By Design.

We provide all sorts of business applications, with the aim of helping organizations find the right solutions for their specific needs. We assist companies in implementing their custom application requirements by offering ready, out-of-the-box business applications, partially customized applications, and fully custom-made applications. The following services are provided

Enterprise Apps

Enterprise software, also known as Enterprise Application Software (EAS), is computer software used to satisfy the needs of an organization rather than individual users. Such organizations include businesses, schools, interest-based user groups, clubs, charities, and governments. Enterprise software is an integral part of a (computer-based) information system. Services provided by enterprise software are typically business-oriented tools, such as online shopping and online payment processing, interactive product catalog, automated billing systems, security, business process management, enterprise content management, IT service management, customer relationship management, enterprise resource planning, business intelligence, project management, collaboration, human resource management, manufacturing, occupational health and safety, enterprise application integration, and enterprise forms automation. As enterprises have similar departments and systems in common, enterprise software is often available as a suite of customizable programs. Generally, the complexity of these tools requires specialist capabilities and specific knowledge. Enterprise computing is the information technology (IT) tools that businesses use for efficient production operations and back office support. These IT tools cover database management, customer relationship management, supply chain management, business process management, and so on.

Enterprise software can be categorized by business function. Each type of enterprise application can be considered a “system” due to the integration with a firm’s business processes. Categories of enterprise software may overlap due to this systemic interpretation. For example, IBM’s Business Intelligence Platform (Cognos), integrates with a predictive analytics platform (SPSS) and can obtain records from its database packages (Infosphere, DB2). Blurred lines between package functions make delimitation difficult, and in many ways larger software companies define these somewhat arbitrary categories. Nevertheless, certain industry standard product categories have emerged.

Customization

Customization of ERP software becomes necessary in every part of the technology, and because of this technology development, most of the organizations tend to customize their software as per their requirement. Customization is the process of fitting the chosen ERP software to the needs of a specific organization. Whenever the processes represented in the ERP software differ significantly from the processes used by the firm, one has two options. First is to build the organizational process into the ERP software through customization. The second one is to change the practice followed by the firm to suit the process native to the ERP software.

Custom App

Custom software development is the designing of software applications for a specific user or group of users within an organization. Such software is designed to address their needs precisely as opposed to the more traditional and widespread off-the-shelf software. Such software is typically created just for that specific entity by a third-party by contract or in-house group of developers and is not packaged for reselling. Off-the-shelf software consists of a packaged software application available to a large audience with varying, albeit fundamentally similar needs. For example, Microsoft Word is designed for the mass public as a diverse solution to the many different needs of its users. It does not, however, cater to any specific entity like custom software would. Customized software development entails the commissioning, development, and release of a software product tailored to a single specific entity. For example, an application created for JPMorgan Chase would only be used by that company and the department for which it was designed. The software is designed keeping the company’s infrastructure, branding, and implementation needs in mind, implying it can only work for that organization.

Enterprise Support

The challenge of adapting to evolving technologies, coupled with rising costs and limited scalability, restricts organizations to spend essential time on product enhancement. IT teams are under constant pressure to deliver efficient output within the deadline, leaving little scope for newer ideas and innovation. A trusted support provider offers you the necessary time to innovate through improvement in overall business operations and flexibility.

Jade Global offers comprehensive IT support solutions designed to help CIOs build next-generation IT organizations. With our complete managed services, CIOs are not preoccupied with IT support issues, enabling them to focus on business enablers through innovative IT solutions. Our managed services have helped many of our clients experience up to a 40% reduction in support costs while improving their customer satisfaction ratings by 25% in just one year.

We leverage our expertise in the ITIL process framework to create more efficient business operations for our clients. Our support methodology is based on continuous improvement and feedback, incorporating a preventative, corrective, and adaptive approach to support operations. This allows IT organizations to become more efficient, leading to better customer support.

Enterprise Application Support

Whether your platform is Oracle, Microsoft, Salesforce, or ServiceNow, our enterprise support services effectively manage the daily activities to ensure your applications are “always on,” 24 hours a day, 7 days a week. With our extensive experience in custom and packaged application implementations and upgrades, we have accumulated many collective years of expertise in monitoring and managing your application portfolio in the most efficient and effective ways.

In addition to the traditional services offered by other managed services vendors, we go beyond by providing support and development services to assist you with upgrades, testing (both manual and automated), and creating new reports or extensions to support your evolving business needs.